This program is tailored for individuals appointed as the Management Representative (MR) within an ISO 9001:2008 Quality Management System. It focuses on the critical skills, responsibilities, and leadership qualities required to represent top management and ensure the effectiveness of the QMS.

You’ll gain access to:
✅ In-depth understanding of the MR role under ISO 9001:2008
✅ Tools to manage quality objectives, audits, and continual improvement
✅ Communication strategies to engage departments and leadership
✅ Practical templates for quality planning and review meetings
✅ Certificate of completion for professional development
✅ Access to expert advice from seasoned QMS consultants

Why attend?

This is your chance to:
✨ Develop the leadership and technical skills needed for a successful MR role
✨ Improve coordination between top management and quality teams
✨ Take ownership of QMS effectiveness and audit readiness
✨ Lead quality initiatives with confidence and competence

Topics Covered:

➤ Role and responsibilities of the Management Representative (MR)

➤ Interpretation of ISO 9001:2008 requirements related to MR duties

➤ Quality policy, objectives, and management review

➤ Communication and coordination with top management

➤ Monitoring QMS performance and facilitating continual improvement

➤ Managing internal and external audits

➤ Reporting QMS performance to leadership

➤ Overseeing corrective and preventive actions

➤ Leading awareness and training programs

➤ Best practices and challenges faced by MRs