
This program introduces participants to the fundamentals of management and supervisory skills — essential for leading teams effectively, driving accountability, and improving organizational performance.
You’ll gain access to:
✅ Structured video modules and guided coaching sessions for all levels
✅ Practical worksheets and frameworks for real workplace application
✅ Peer-to-peer learning opportunities to share experiences and solutions
✅ Certificate of participation to recognize your skill development
✅ Ongoing support with updated content and expert insights
Why attend?
This is your chance to:
✨ Strengthen your supervisory and people management skills
✨ Master accountability, delegation, and performance management practices
✨ Learn how to coach, mentor, and motivate employees effectively
✨ Build resilience, emotional intelligence, and trust within teams
✨ Gain confidence in handling conflict, employee reviews, and terminations
Topics Covered:
➤ Accountability, Middle Manager Roles, Supervisory Responsibilities, Building Trust
➤ Coaching & Mentoring, Employee Motivation, Conducting Performance Reviews, Resilience at Work
➤ Onboarding & Orientation, Managing Terminations, Navigating Workplace Politics, Workplace Culture
➤ Administrative Procedures, Lean Process Management, Six Sigma Fundamentals, Knowledge Management
➤ Emotional Intelligence, Conflict Resolution, Facilitation Skills, Effective Communication
➤ Budgeting Basics, Financial Planning, Financial Reporting, Decision-Making Skills
Learning Outcomes:
By the end of this course, you will be able to:
✅ Lead teams with clarity, accountability, and confidence
✅ Manage performance through structured reviews, coaching, and mentoring
✅ Apply financial and operational skills to improve workplace efficiency
✅ Motivate and engage employees across different workplace situations
✅ Handle conflict, change, and sensitive HR processes professionally
✅ Build resilience, trust, and effective communication in your team
Method of Delivery:
🖥️ Self-paced or instructor-led learning (on-site or online)
📹 Access to over 25 training videos and live coaching sessions
📝 Guided worksheets, interactive exercises, and group activities
🎓 Certificate of participation upon completion
🤝 Continuous support and updated content aligned with modern business needs