
This program introduces participants to Game Thinking — a product and experience design method that combines game design, systems thinking, and lean product practices to help teams innovate faster and build highly engaging products. Through practical frameworks, playbooks, and hands-on exercises, you’ll learn how to design experiences that attract superfans and drive long-term engagement.
You’ll gain access to:
✅ Customised Game Thinking playbooks and worksheets
✅ Peer-to-peer learning and group problem-solving sessions
✅ Self-paced video lessons covering core Game Thinking concepts
✅ Live coaching and facilitated labs to apply tools in real time
✅ Certificate of participation to validate your learning
Why Attend?
This is your opportunity to:
✨ Learn a repeatable method for designing products users love
✨ Identify and attract your superfans to accelerate growth
✨ Build engagement loops and customer journeys that retain users
✨ Validate ideas quickly with practical testing and teardown techniques
✨ Use game-design principles to improve product adoption and loyalty
Topics Covered
➤ Evolution of Business Models
➤ Introduction to Game Thinking
➤ Building Success Habits
➤ Finding Your Superfans
➤ Scoping Innovation Opportunities
➤ Designing Customer Engagement Loops
➤ Validating Ideas & Hypotheses
➤ Competitive Teardown Techniques
Learning Outcomes:
By the end of this program, you will be able to:
✅ Apply Game Thinking methods to design engaging product experiences
✅ Map and build customer journeys that increase retention
✅ Identify high-value superfans and design for their needs
✅ Run rapid validation and competitive teardown exercises
✅ Use playbooks and worksheets to embed Game Thinking in your team
Method of Delivery:
🖥️ Hybrid: self-paced video lessons + live facilitated sessions
📹 20+ on-demand videos plus live coaching labs (scheduled sessions)
📝 Game Thinking playbooks, worksheets, and hands-on exercises
🎓 Certificate of participation upon successful completion
🤝 Continued access to course materials and peer networks