
This program introduces participants to essential workplace skills — interactive programs designed to enhance professional growth, collaboration, ethical conduct, and organizational performance through practical activities and guided learning.
You’ll gain access to:
✅ Self-paced video modules and interactive exercises covering over 20 workplace topics
✅ Practical worksheets and tools for structured skill development and implementation
✅ Peer-to-peer learning to share experiences and gain diverse perspectives
✅ Live coaching sessions with feedback on your completed work
✅ Certificate of participation to recognise your professional development
Why attend?
This is your chance to:
✨ Strengthen professional skills, ethical awareness, and workplace etiquette
✨ Equip employees and managers with practical techniques to navigate challenges
✨ Use interactive, activity-based approaches to improve communication, collaboration, and problem-solving
✨ Empower individuals to contribute positively to organizational growth and culture
Topics Covered:
➤ Appreciative Inquiry & Strength-Based Approaches
➤ Business Acumen, Ethics & Corporate Behaviour
➤ Change Management & Risk Assessment
➤ Workplace Civility, Respect & Responsibility
➤ Conflict Resolution & Handling Difficult Customers
➤ Customer Service & Support Excellence
➤ Networking Inside & Outside the Organization
➤ Cybersecurity, Safety & Health in the Workplace
➤ Delivering Constructive Criticism & Professional Etiquette
➤ Workplace Bullying Prevention
Learning Outcomes:
By the end of this program, you will be able to:
✅ Apply ethical, responsible, and professional conduct in the workplace
✅ Facilitate communication, collaboration, and conflict resolution effectively
✅ Navigate organizational changes and risks with confidence
✅ Enhance customer service, networking, and team performance
✅ Translate workplace learning into actionable strategies for sustainable growth
Method of Delivery:
🖥️ Self-paced or instructor-led learning (online or on-site)
📹 Video modules, hands-on exercises, and reflective worksheets
🗓️ Bi-weekly live coaching sessions for guided feedback
📝 Peer discussions and customised worksheets to reinforce learning
🎓 Certificate of participation on completion